Terms & Conditions

Service Overview

PixelOnly (“we,” “our,” “us”) provides on-demand architectural rendering services. By placing an order, you (“Client,” “you”) agree to these Terms & Conditions.

Project Scope

Each project includes:

  • One high-resolution render, post-production, and one round of revisions.
  • Delivery within the agreed timeframe, typically 72 hours after receipt of complete files, brief, and payment. Additional views are available for an extra fee.

Client Responsibilities

You are responsible for providing accurate models, reference materials, and project information. Delays caused by incomplete or incorrect files may extend delivery times.

Payment Terms

  • Full payment is required before work begins.

  • Payment is processed securely through PixelOnly’s designated payment provider.

  • Work will not start until payment is confirmed.

No Refund Policy

All payments are non-refundable.
Because each render is custom-made, PixelOnly cannot offer refunds once an order has been placed, even if you cancel or change your project after production has begun.

Revisions

One round of minor revisions is included. Additional revisions or major design changes may incur extra fees and extended delivery times.

Ownership & Usage Rights

Upon full payment, you receive full commercial usage rights for the final delivered images.
PixelOnly retains the right to use work for portfolio and promotional purposes unless you request otherwise in writing.

Governing Law

These Terms & Conditions are governed by the laws of Switzerland. Any disputes will be resolved in the courts of that jurisdiction.